Terms & Conditions

1. Services

We provide personal branding services including but not limited to content strategy, brand development, podcast production, video creation, studio sessions, and strategic coaching. The specific scope, deliverables, and timeline for each project will be outlined in a separate proposal or agreement.

2. Bookings & Payments

• A deposit or full payment may be required to confirm your booking, depending on the service.
• Payment terms will be specified in your proposal or invoice.
• Late payments may result in delays to your project or forfeiture of your booking slot.
• All prices are in Australian Dollars (AUD) unless otherwise stated.

3. Cancellations & Rescheduling

• Cancellations made within 48 hours of a scheduled session may forfeit the deposit or incur a cancellation fee.
• Rescheduling requests should be made as early as possible. We will accommodate where we can, but cannot guarantee availability for alternate dates.
• Repeated rescheduling may result in additional fees or termination of the engagement.

4. Intellectual Property

• Upon full payment, you own the final edited deliverables produced specifically for your project (e.g., edited videos, graphics, podcast episodes).
• We retain the right to use raw footage, behind-the-scenes content, and project excerpts for our portfolio, marketing, and educational purposes unless you opt out in writing.
• We reserve the right to display your final deliverables in our portfolio and on our website unless otherwise agreed.
• Any third-party assets (stock footage, music, fonts) licensed during your project are subject to the original licensor's terms.

5. Client Responsibilities

• You agree to provide accurate information, timely feedback, and necessary approvals to keep the project on schedule.
• Delays caused by late feedback, missing assets, or unavailability may result in revised timelines and additional costs.
• You confirm you have the right to use any materials, logos, or content you provide to us.

6. Confidentiality

We respect the sensitive nature of your business and personal information. Any proprietary strategies, business details, or unpublished content shared during our engagement will be treated as confidential and not disclosed to third parties, except as required to deliver the service (e.g., editors, contractors) or as required by law.

7. Limitation of Liability

• Our total liability for any claim arising from our services is limited to the amount paid by you for the specific service in question.
• We are not liable for indirect, incidental, or consequential damages, including loss of profits, revenue, or business opportunities.
• We are not responsible for the performance, reach, or engagement of content published on third-party platforms (e.g., social media algorithms, audience behaviour).

8. Third-Party Services

We may engage third-party providers (studios, editors, videographers, platforms) to deliver your project. These providers operate under their own terms and conditions. We are not responsible for their actions, service quality, or data handling practices, though we select partners carefully.

9. Termination

Either party may terminate the engagement with written notice. If you terminate after work has commenced, you will be invoiced for work completed up to that point. If we terminate due to breach of these terms (e.g., non-payment, abusive conduct), no refund will be issued.

10. Governing Law

These Terms & Conditions are governed by the laws of Victoria, Australia. Any disputes will be resolved in the courts of Victoria.

11. Changes to These Terms

We may update these Terms & Conditions from time to time. The latest version will always be available on our website. Continued engagement with our services after changes constitutes acceptance of the updated terms.

12. Contact

For questions about these terms, please contact us at contact@thesocialbrand.com.au.